Avaya Consultant - Melville, NY

Position ID: NAL-1501-04

Job Type: Contract  
Interview Type: Phone & Skype

Job Description
Responsibilities:

• Prior experience as an architect in call center environments
• Experience in building technology platforms based on Avaya’s  solutions listed below

1. Avaya Call Center Elite 
2. Avaya Call Center Elite Multichannel (Voice, Video, Email, Chat) 
3. Avaya Experience Portal 
4. Avaya Aura Application Enablement Services 
5. Integration with Avaya UC solutions: Aura Session Manager, System Manager, Communication Manager 
6. Agent on the Web 
7. Social Media Call Center Interfaces

Required Skills:

• Avaya contact center experience telephone
• Java/J2ee with spring

Interested candidates can send resumes to jobs@nallas.com with position ID in subject line