Avaya Developer - Albany, NY

Position ID: NAL-1410-34
Job Type: Contract
Interview Type: Phone & Skype

Job Description:

• Avaya Management 
• L2/L3 Support 
• Experience: 6 to 9 years
• Configure the core services for voice, email and chat, Internetworking (protocol & port level) knowledge
• Broad knowledge of telecoms systems
• Switching architecture and telephone
• Strong ACD (Automatic Call Distribution) configuration knowledge 
• VoIP deployment experience
• Setup SIP with the Communication Manager (CM)
• Programming for call routing & multimedia workflow
• Screen pop programming desired ,Develop and Implement call scripts
• Strong fault isolation and resolution skills
• Knowledge of security standards and technologies
• Prefer to have experience in either AACC (Avaya Aura Contact Center) or Avaya EMC (Elite Multichannel)

Interested candidates can send resumes to jobs@nallas.com with position ID in subject line